This Privacy Notice explains the types of personal data we collect about you when you contact us. It also explains what we do with this data, how we keep it safe, and your rights in relation to our processing of it. We are committed to safeguarding the privacy of our website visitors and service users.
Who are we?
BANK Training Ltd is a nationally based Education company involved in delivering Classroom and Virtual training to the Health & Social Care market.
Company Registration Number : 10180739
VAT Number: 230226458
ICO Number: ZA936498
Find us at: BANK Training Ltd, Wilsons Park, Newton Heath, Monsall, Manchester M40 8WN
Call us on: 07747 023483
Email us at: Contact@banktrainingltd.co.uk
Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data.
Data collection: What we ask for?
We only ask for as much information needed to fulfil the nature of your enquiry. This might include the following:
- Name
- Contact information including, telephone number, postal address and email address
- Chosen course details
- Demographic information such as postcode, preferences and interests
Our website receives and records information on server logs from your browser, including your IP address and the page(s) you requested, but this information cannot identify you personally.
Data use: what do we do with your personal information?
We may use your personal information in the following ways:
- For administration purposes
- To provide you with the services, products or information you’ve requested
- In carrying out the above, sharing your information with our service providers, associated organizations and agents
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests
- Disclosing your information to other parties, if required by law for safeguarding purposes
How long do we keep personal information?
We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.
How we keep your personal information secure?
We are committed to ensuring that your personal information is held securely. In order to prevent unauthorised access or disclosure, we put in place suitable procedures to safeguard the information we collect from you. Where possible, we store personal information on our secure servers which can only be accessed with secure passwords.While we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information during its transmission to us over the internet.
Use of Website Cookies
This website uses cookies to improve your experience when visiting the website. Cookies are small files saved to your device that track, save and store information about your interactions with and usage of the website. This allows the website, through its server to provide you with a tailored experience within this website. If you don’t want cookies to be stored on your device, you should make the necessary changes to your device or the relevant browsers or apps. Please note that if you disable cookies, some services or website functionality may not be available. We use the following cookies:
• Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
• Analytical cookies. This website uses Google Analytics tracking software to better understand how you use it. This software will save a cookie to your device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
• Marketing cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests. By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests, and further help us to improve the site.
Other cookies may be stored on your device by external vendors when this website uses referral programs, sponsored links or adverts. These cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected without your consent.
Your consent: what you’re agreeing to
Where we ask for consent to collect or use personal data, you may request to withdraw your data at any time or request a copy of the data held. If you have any questions or concerns about the collection, use or sharing of your personal data, please contact us at contact@banktrainingltd@co.uk
If you are unhappy with the response, you can escalate your complaint by contacting the Information Commissioner on the below details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://ico.org.uk/global/contact-us/email/
Telephone: 0303 123 1113
Fax: 01625 524510